PROFESSIONAL SUMMARY Information Technology Professional and Military Veteran with 20+ years of proven ability to be a corporate steward interacting and collaborating with multiple levels of management and diverse cultural audiences. Consistently achieved exceptional and measurable results while leading teams in a dynamic, fast-paced environment in both civilian and military capacities. Possess a comprehensive background in Domain Configuration, Maintenance Management, Operational Support, Training and Development derived from conducting domestic and global operations. Possess extensive knowledge in the installation, diagnostics and repair of peripheral devices such as printers, scanners, voice over IP (VoIP) telephones, and other Secure Communication Devices. Recipient of multiple awards for outstanding performance and professionalism in the United States Army. Career supported by CompTIA and over 630 hours of IT / IS Academic hours. Some of my top skills include, but are not limited to: Windows Server 03/08 R2/12, Citrix XenApp 6.5 and 7.6, Active Directory, Exchange, VPN, PowerShell, and Microsoft SCCM 2012.

Highlights:

• Training
• Scheduling
• Systems Administrator
• Email
• Software
• Applications
• Instant Messaging
• Messaging
• Active Directory
• Windows
• Microsoft office
• Sccm