Provided office support handled incoming and outgoing phone calls to answer customer inquiries for products services billing and shipping. Worked with independent contractors that sell products to different stores through retailer and catalogue options. Researched and identified problems with customer accounts. Analyzed business costs and developed and promoted fall and injuries prevention training to support personal growth and development for manager and other department staff to achieve the organization objectives while realizing life's purpose. Developed a solution for troubleshooting problems that arise within the company when customers are not satisfied. * Fulfilled the needs and expectations that comply with rules standards and obligations by making customer satisfaction the number one priority.
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