Professional Summary Motivated professional with multiple long term experiences in both medical and educational fields that thrives on challenge, problem solving, critical thinking, and hard work. Proficient in building, sustaining, and training staff on multiple medical systems while maintaining relationships between both clinical and non-clinical staff, supervisory staff, and patients. Effective in educating staff and patients on importance of patient experience, patient access, and patient satisfaction through HCAPS, Press Ganey, and other internal process improvement projects.

Highlights:

• Medical
• Purchasing
• Complaints
• Documentation
• Insurance
• Management
• Project Management
• Scheduling
• Training
• Audit