Description
Uniquely qualified Lean Business and Change Management Leader with broad based experience in the healthcare and manufacturing industries. Experienced call center director, process improvement and project leader focused on process optimization, collaboration, change management and customer satisfaction. Analytical problem solver with exceptional presentation skills.
Accomplishments
Highlights:
Keywords
- Management
- Audit
- Business Analysis
- Business Analyst
- Planning
- Strategic Planning
- Back Office
- Essbase (Datawarehouse Db
- Financial
- Patient Access
- Call Center
- Patient Registration
- Insurance Verification
- Six Sigma
- Lean
- Change Management
- Department Restructuring
- Outsourcing
- 3rd Party Partnership
- Process Optimization
- Operational Efficiency
- Team Collaboration
- RX Management
- Value Stream & Process Mapping
- Accounting & Finance
- PorL
- Budget Management
- Leadership
- Project Management
- Symposium
- Monet
- PBX Operator Management
