Summary of Qualifications: Proven Performance - Provide the foundation for future achievement. Diverse Experience - Solid background in all phases of Insurance Claims and Insurance Subrogation, Customer Service and Financial Support Operations and Debt Collections. Strong Work Ethic - Conscientious, Dependable and Productive, with excellent attention to details and a preference for keeping busy. Team Player, Patient, Assertive and Work Well Alone. Professional Highlights: McCarthy Burgess and Wolf Nov 2012 - Present Middleburg Heights Ohio Debt Collections - Commercial Accounts - Insurance Department, via Subrogation Collections serve as TPA/ Third Party Administrator for Public Utility Company and DHL Express/ International Service Daily Phone Contact - Inbound and Outbound Calls, Dialer System, Thorough knowledge of Fair Debt Collections, Call Center Atmosphere and Monthly Bonus lncentive. Safeguard Properties Nov 2005 - July 2012 Valley View Ohio

Highlights:

• Acquisitions
• Call Center
• Credit Cards
• Retail
• Filing
• Accenture FOUNDATION
• Customer Service
• Financial