PROFILE Highly motivated and detail-oriented individual with over 20 years of combined experience in international customer service, international logistics and transportation, compliance (C-TPAT program) and international import and export regulations. ERP Experience: Arigo/Oracle, SAP, AS-400, Great Plains and Bi-Pics. Proficient in Microsoft Word, Excel, Power Point, Share Point, Outlook and Lotus Notes. Demonstrate efficiency in performing diverse duties in a fast-paced environment able to complete tasks within time constraints. Proven track record of solving complex problems. Exemplify excellent communication skills, interpersonal relations and administrative skills. Fluent in Croatian and studied Spanish and German. International Customer Service Supervisor* Vista Outdoor (Bushnell Outdoor Products) Overland Park KS: Oct 2010 - Nov. 2016 Supervise motivate and train individuals in the International Customer Service Department

Highlights:

• Logistics
• Transportation
• Management
• Customer Service
• Administrative Skills
• Business Intelligence
• C Programming Language
• Communication Skills
• Complaints
• Compliance