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Symone D

Customer Service Manager - 4 Years of Experience - Near 46235

Occupation:

Customer Service Manager

Location:

Indianapolis, IN

Education Level:

Some College Units Completed

Will Relocate:

YES

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Professional Summary Accomplished and energetic manager with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include, business development, substantial retail client base, and strong interpersonal skills. Direct Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages. Count stock of medications, chemicals, or supplies and enter inventory data into computer. and supervise employees engaged in sales inventory-taking reconciling cash receipts or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Inventory stock and reorder when inventory drops to a specified level. Estimate consumer demand and determine the types and amounts of goods to be sold. Enforce safety health and security rules. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. Resolve customer complaints regarding sales and services. Assign employees to specific duties. Enforce safety health and security rules. Review inventory and sales records to prepare reports for management and budget departments. Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays. Ensure drawer and safe counts day and night. Set up and manage paper or electronic filing systems recording information updating paperwork or maintaining documents such as attendance records correspondence or other material. in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Calculate total payments received during a time period and reconcile this with total sales. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

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