COVER LETTER: DEAR HUMAN RESOURCE PROFESSIONAL: PLEASE LET THIS LETTER SERVE AS MY REFERENCE FOR MS. JUDI HANSON. JUDI WORKED FOR ME AT LTCG (LONG TERM CARE GROUP) DOING A VARIETY OF DUTIES ON THE POLICY ISSUE TEAM. SHE WAS INVOLVED IN THE QUALITY REVIEW OF LONG TERM CARE POLICIES, WHICH REQUIRED A HIGH LEVEL OF ATTENTION TO DETAIL. JUDI'S VOLUME AND ACCURACY STATS WERE CONSISTENTLY VERY HIGH AND SHE WAS SEEN AS A KEY MEMBER OF THE TEAM. DUE TO HER EXCELLENT WORK ON QUALITY REVIEW. I MOVED HER UP TO MAINTAIN OUR POLICY ISSUE MAILBOX, WHICH RECEIVES A SUBSTANTIAL VOLUME OF EMAILS WITH A LARGE VARIETY OF REQUESTS. THESE REQUESTS REQUIRED JUDI TO WORK WITH MAN Y AREAS OF THE COMPANY AS WELL AS OUR CLIENTS. SHE DID A GREAT JOB OF JUGGLING THESE DUTIES ALONG WITH STILL DOING SOME QUALITY REVIEW OF POLICIES AND SERVING AS AN INFORMAL ADMINISTRATIVE ASSISTANT TO ME. HER VERBAL AND WRITTEN COMMUNICATIONS WERE ALWAYS FIRST RATE AND SHE WAS WELL RESPECTED AND LIKED BY TEAM MEMBERS FROM ALL AREAS OF THE COMPANY. SHE WORKED ESPECIALLY CLOSELY WITH OUR CUSTOMER SERVICE TEAMS AND SHE REALLY SHINED HERE. SHE HAS AN EXCELLENT WAY WITH ALL DIFFERENT TYPES OF PERSONALITIES AND THIS REALLY ALLOWED HER TO GET THE OPTIMUM COOPERATION TO PROVIDE THE ULTIMATE CUSTOMER SERVICE FOR THESE REQUESTS. JUDI WAS VERY MOTIVATED AND INCREDIBLY DEPENDABLE AND REQUIRED VERY LITTLE SUPERVISION. SHE WAS GREAT AT ADDRESSING MOST ANY SITUATION ON HER OWN. I WAS VERY SAD TO HAVE JUDI MOVE ON AND WOULD HIRE HER BACK IN A MINUTE. IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE FEEL FREE TO GIVE A CALL AT HOME: 651 - 730 - 0789 SINCERELY, ANNETTE MURRAY SINCERELY, CAROL KOJIS, Former KTCG Team Leader/Management Consultant 715-690-5049 Thursday, May 02, 2013 Steven Danielson POB 137 Star Prairie WI 54026 To Whom It May Concern: Regarding Judi Hanson, I have known Judi for more than 6 months, she has cared for my father, during which time she has been exemplary. She is personable, concientious, and exceedingly responsible. She is thoughtful in her approach to new situations and quite knowledgeable in the personal health care field. Judi is empathetic and patient in dealing with disadvantaged people while having to engage in repetitive discussions with them and while taking care of their personal healthcare tasks. She worked 24 hours a day and was ready when care was needed. Judi's integrity is A-1. I would highly recommend Judi to any prospective employer. If you have any questions call me at 715-248-3289 or 509-307-4825 (cell). Sincerely, Steven Danielson

Highlights:

• Insurance
• Management
• Accounts Receivable
• Distribution
• Scheduling
• Accounts Payable
• Bank Reconciliation
• Banking Industry
• Call Center
• CFO