Description
Aspiring professional who is looking for a chance to excel within a company. Possesses clerical and people skills Telephone etiquette and uses them to exceed goals and quarterly deadlines data processing SKILLS SUMMARY * Receptionist * Compassionate * Administrative Support * Clerical * Excellent planner * Superb team builder * Advanced communication skillfulness * Consistency * Superb Telephone Etiquette * Outstanding supervisory expertise Received Provided counseling services to female youths within a detention center assisted the youths with improving their behavior by formulating positive behavior strategies. * Guiding and educating the parents on the issues faced by the youth worked with the lead counselors and detention officers to create a safe and structured environment. * Deescalated aggressive behaviors and made recommendations for handling future situations designed exercise regimen for the youth to improve their health and mental wellbeing. * Maintained a proper report on every youth within the designated caseload. and screened all incoming phone calls and connected them to appropriate personnel. * Greeted visitors in a warm manner and answered all questions maintained a detailed log of all visitors updated staff calendars and logbooks for scheduling appointments. * Retrieved messages and emailed them to Brokers and Sales Assistants. * Distributed checks by mail to employees. Answered multi-line phone system and directed calls to appropriate personnel provided excellent customer service pre-screened applicants. * Maintained employee records in the database system verified employee references. * Distributed mail and payroll checks to employees assisted Counselors in employment placement. * Maintained monthly calendars for Counselors and scheduled meeting and all other appointments on a long term temp assignment within the agency. Answering customer inquiries for first and third party claims problem solving handling customer complaints accounts payable assign claims to outside adjusters logging data and reports maintain customer rapports building close professional bonds Filing typing and faxing clerical duties. Negotiated with appraisers for First party claims to ensure Client's a fair and reasonable outcome.
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