Pcrichard. * Removed viruses and other obtrusive software on customer's pc's. Pc tune-ups repair windows errors OS trouble shooting. Setup peripheral devices (Printers hard drives Scanners). * Backed up data to Mozy online backup or external hard drives. Exported e-mail contacts folders and or imported same data. Installed Mcfee Anti-virus as part of company's free anti-virus software. Setup wifi networks wireless security and retrieved lost wifi passwords. * Advised customers of hardware problems and giving resolutions to their problem. * Troubleshooted internet connection issues and applied fixes to the issue. * Resolved problems with sending/receiving of clients email accounts.

Highlights:

• desktop computer
• Imaging with SCCM
• Data backup
• technical support
• file transfer protocol
• Graphic Design
• Network issues
• vpn connection
• support