Description
SUMMARY * A strong SQL, PL/SQL, ETL professional with 3.5 years of expertise in Production Support, Maintenance, Database Management and Business Intelligence * Experience and knowledge primarily in Insurance, Banking and Financial Services domain * Proficient in SQL-Server, DB2, IMS, COBOL, UNIX shell scripting and Job Scheduling * Proven knowledge on production support, incident management and outage management * Hands-on experience on tools such as ArgoUML, Visio to build and maintain design documents * Expertise in incident management tools such as TSG Service Now, Remedy and JIRA * Proficient in preparing and maintaining Metrics, Excel Macros and Status trackers for reporting to customers * Sound skills on Agile Scrum, DevOps and Waterfall project development methodology * Extensive experience in all phases of Software Development Life Cycle involving Requirement Analysis, Design, Coding, Testing, and Deployment * Strategic-thinking leader, adept at multi-tasking with exceptional writing, presenting and interpersonal skills
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