Motivated, disciplined, and experienced Technical Manager seeks solid directorial/managerial opportunity in quality; auditing; process improvement or related position requiring expertise in managing detailed and highly specialized compliance-type projects.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Manager Of Technical Services	3/2014 - Present
Encore Wire Corporation	International Standards Organization (ISO)/Regulatory Manager	10/2010 - 3/2014
Encore Wire Corp.	Quality Control Technician	7/2010 - 10/2010
SB Frozen Custard Inc.	Manager	8/2006 - 7/2010

SCHOOL	MAJOR	YEAR	DEGREE
Purdue University	Business Economics	2009	Bachelor Degree

TYPE	TITLE	URL	DESCRIPTION
Magazine	Plastic News	media url	To keep abreast with the plastics industry news.
Magazine	Quality Magazine	media url	I like to read this magazine because there is usually something new to learn in terms of Quality (equipment, techniques, tooling, etc.)
Website	LinkedIn Profile	media url	On LinkedIn, you will find additional information in terms of my career.

Highlights:

-Dropped customer complaints by 15% since assuming the role by reengineering the existing work environment and redirecting the focus to Quality Control. -Proposed the inclusion of quality control as a component of the bonus program for manufacturing, which incentivized all plants to obtain scores of 95% or higher during internal audits. -Masterminded the Electrical Box Project, which included comprehensive assessment, testing, troubleshooting, and reworking of 50-60 injection molds acquired from another company to ensure quality standards were met for each individual piece before usage. -Attacked a plethora of testing data spreadsheets with a quality control-focused approach as the analyzer and decision maker surrounding next steps for each product piece after the testing phase. I am proud of what I have accomplished in my career. Throughout all the roles I have occupied, I have always striven to deliver results under a strong work ethic. So far, I have been very successful and I look forward to the next challenge.

Companies I like:

Companies in the Aerospace, Food Processing, Manufacturing and Production, and Plastics would be ideal.

ISO
UL
Complaints
Quality Assurance
Quality Control
SOPs
Six Sigma
Process Improvement
CAPA
Regulatory Compliance
Cross-Functional Projects
Project Management
Lean Methodology
Auditing
Data Analysis
AutoCAD
Minitab
MS Office Suite
Injection Molding
Extrusion
Fabrication

• ISO
• UL
• Complaints
• Fabrication
• Injection Molding
• ISO 9001
• Extrusion
• Quality Assurance
• Quality Control
• SOPs
• Six Sigma
• Process Improvement
• CAPA
• Regulatory Compliance
• ETL (Intertek)
• Cross-Functional Projects
• Project Management
• Lean Methodology
• Audit
• AutoCAD
• Minitab

-Lead a high-functioning team of Quality Control Managers spanning 4 locations with a focus on quality assurance, process improvement, staff productivity, and Voice of Customer (VoC) alignment. Promoted into the role to comprehensively audit all extrusion, injection molding, and fabrication operations to enhance service quality. -Diminish customer chargeback rates by approximately $131,000 year-over-year (YOY). -Act as the requirement liaison to encourage compliance with the standards dictated by the National Electrical Code (NEC), the National Electrical Manufacturers Association (NEMA), ISO 9001:2008, Underwriters Laboratories (UL), and ETL (Intertek). -Provide direct technical support to the Purchase and Sales (internal and external) Departments, as well as final clients. Areas of Expertise include: * Quality Assurance * Process Improvement * Quality Control * Operations Management * Needs Assessment * Regulatory Compliance * Cross-Functional Projects * Project Management * Lean Methodology * Auditing & Metrics Reporting * Root Cause Analysis * Business Economics