SUMMARY A HIGHLY COMPETENT SFDC Admin and ISTQB Certified professional with 7+ years of experience in Software Testing. Experienced in analyzing and providing solutions to various Business/Customer needs and Quality Assurance procedure. Key strengths include: * Excellent Analysis, Communication, Problem Solving, Project Management, Leadership and Interpersonal skills critical to pro-actively manage projects and gather requirements for supporting the strategic initiatives and goals of Global corporations. * Adept in identifying project stakeholders, document Project Charter, System Vision, Traceability Matrix, Define and control Project Scope, Identify and Manage Project Risks and Issues, Change Management Control, Release Management, Develop Project Schedule, Manage Stakeholder Expectations, and facilitate communication to maximize productivity. * Experience on Salesforce CRM platform and worked on different environment of SFDC such as Sales and Service Cloud. * Worked on Force.com and extensive hands on experience in Salesforce Administration & Configuration of Custom Applications using the platform. * Efficiently worked on both Onsite & Offshore model and expert in handling Multiple Project implementation process simultaneously. * Complete knowledge of the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) & Defect Life Cycle (DLC) with timely delivery against aggressive deadlines. * Extensive experience and complete understanding the processes including Waterfall, Agile (Scrum) in all phases of project Inception, Elaboration, Construction and Transition. * Strong domain and business knowledge in Banking, Health Care, Life Science, Restaurant and Insurance. * Proficient experience in Functional, Web, Regression, User Acceptance, Sanity, Security and Ad-hock, Exploratory and Validation Testing. * Experience in Cross browser testing to support IE8+, Firefox, Chrome, Safari and Device testing in IPhone, Android and IPAD. * Has good expertise in Test proposal/estimation and preparing various test artifacts like- Test Plan, Test strategy, RTM, Test Scenarios, Test Cases, Test Results and Test Summary Report. * Proficient with bug reporting, tracking and publishing Bug Reports using different tools like ALM/Quality Centre, Bugzilla, Bug Tracker.

Highlights:

• Test
• Test Cases
• Management
• Test Plan
• Email
• Integrate
• Project Management
• Quality
• Quality Assurance
• Regression Testing
• JAD session
• Surveys
• Business requirements
• Functional requirements