Description
Professional Summary Outgoing server / bartender Restaurant professional with 10 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Core Qualifications Quick learner Culinary Knowledge Training and development Restaurant management Reliable and punctual Cash handling Reliable team Worker Neat, clean and professional appearance Comfortable standing for long time periods delivers exceptional customer service Proven leader Engaging personality Excellent multi-taker Trained Server/Bartender/FOH/BOH Aug Gourmet Events Hawaii - Honolulu, HI Working in all aspects of catering business as a server waiter, bartender either FOH/ BOH for either large or small corporate events Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Cleaned bars, work areas, and tables Greeted guests and sat them at tables or in waiting areas Inspected dining and serving areas to ensure cleanliness and proper setup Performed serving, cleaning, and stocking duties in establishments. Stocked cabinets and serving areas with condiments, and refilled condiment container. Took orders from patrons for food or beverages kitchen staff on proper use of equipment food handling and portion sizing. Supervised kitchen staff of 20 people and ensured proper event set-up food preparation kitchen clean-up and proper shut down. Adjusted monthly menus to maximize use of seasonal local ingredients and delicacies. Working four nights a week from Thursday - Sunday nights 8pm - 4am @ after close bar closed my sells ranged from 1500.00 to 3000.00 every Friday and Saturday night. The pace amp crowds where immense to say least the mass ordering fabulously hectic &this were I learned to work with high volume VIP clientele. I also worked all private events for the club catering & most VIP functions weekly private weddings @ celebrations entertainers. Managed closing duties including restocking items and reconciliation of the drawer Greeted guests in a timely and professional manner. Waited on multiple customers at the bar and throughout the bar area. Received beverage orders from wait staff and delivered beverages to guests. Maintained full knowledge of beverage lists and promotions carefully followed safety and sanitation policies handling food and beverages. Poured drinks using standard pour according to specifications. Managed strict beverage control to minimize waste. Set up glassware and liquor prior to events. Ensured liquor was secured at the end of shifts. Processed orders on a computerized Point of Sale system. Managed bar revenues ensuring that all patrons were billed and all cash properly accounted for. Verified that guests at the bar were of legal age. Refused service to intoxicated guests.
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