SUMMARY ITIL, Prince 2, MCSE, Cloud and COBIT certified professional with experience of over 10 + years in ITIL Consulting, Service Delivery Support, Windows Azure, Active Directory Migration, Windows Server 2012, 2008, 2003 Administration, Active Directory. Adept in employing ITIL service management methodologies to build efficient operations integrated with strong incident, change, problem and release management in global organisations. Lead and guide cross-functional and high performing teams to achieve business goals. Profile Resume of Madhukar Prasad