Qualifications Summary Highly talented and organized in Office Management with background implementing complex projects and initiatives in support of company goals. Related skills and experience include: * Project Coordination: Highly organized administrator with experience supporting all aspects of the project life cycle. Strong financial oversight expertise leveraged to create and maintain cost-efficient budgets. * Relationship Management: Extensive history acting as central point of contact for multiple internal/external stakeholders as well as project teams. Diplomatic with outstanding active listening abilities applied to gather and confirm requirements. * Planning & Logistics: Success leveraging key applications (Microsoft Office Suite, Delphi, Infogenisis (POS) and Adobe PDF) to create dynamic materials and organize event workflow. Experience coordinating with venues, vendors, and caterers. management for all outside purchases. * Created and maintained spreadsheets for daily input of staff gratuities from daily checks. * Maintained inventory and ordered items such as beverages staples china and glassware * Demonstrated proficiency with high volume telephone calls. Calmed upset/angry guests researched and rapidly solved and rebuilt guest relations. * Transformed previous guest profiles to note guests' history for future visits. * Reviewed and closed daily checks for guest checkouts. * Received positive results in adverse situations using interpersonal skills dealing with all hotel contacts and produced excellent customer service.

Highlights:

• Adobe
• Applications
• Cost Control
• Database
• Delphi
• Financial
• Financial Oversight
• Inventory