Profile More than 9 years' successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. Possess solid computer skills. Excellent working knowledge using both IBM and Mac systems Lotus 1-2-3, Microsoft Excel, WordPerfect, Microsoft Word, CT DataTrac. Ability to train, motivate, and supervise customer service employees. A team player, acknowledged as "Total Quality Customer Service Professional." Develop plan, conduct audits and variance analysis, process payroll and payroll tax reports and filings, and maintain/update accurate inventories.

Highlights:

Companies I like:

Lowe's, Any design firm

• Ventura
• Interior Design
• Kitchen Design
• Bath Design
• Project Management
• Project Sales
• Quality
• Quality Assurance
• Quality Control
• Support