Summary of Qualifications & Accomplishments * Managing over 51 individuals along with working with big and small teams * Approachable and open to new ideas * Self-starter attitude * Continually exceeded operational sales goal by an average of 9.7% * Created a system to measure and evaluate service levels offered to customers and improved retention by 27.3% * Continually reduced total direct expenses for 4 operational periods consecutively by 1.7% * Comfortable creating and evaluating Profit and Loss Statement (P & L) * Skilled at researching, creating, and analyzing weekly, quarterly, and yearly reports * Expert with budget vs. actual reports, comparison reports, and identifying business and market trends using data * Did a marketing analysis on the entire southern region and also presenting my findings on which marketing outlets worked best Accomplishments * Managing over 51 individuals along with working with big and small teams * Approachable and open to new ideas * Self-starter attitude * Continually exceeded operational sales goal by an average of 9.7% * Created a system to measure and evaluate service levels offered to customers and improved retention by 27.3% * Continually reduced total direct expenses for 4 operational periods consecutively by 1.7% * Comfortable creating and evaluating Profit and Loss Statement (P & L) * Skilled at researching, creating, and analyzing weekly, quarterly, and yearly reports * Expert with budget vs. actual reports, comparison reports, and identifying business and market trends using data * Did a marketing analysis on the entire southern region and also presenting my findings on which marketing outlets worked best

Highlights:

• Access
• SAS
• Data Entry
• Evaluate
• Forecasting
• Manipulating Data
• R
• Excel