Description
My objective is to obtain a job with a promising company and work extremely hard by using the skills and background training I have to be an asset to this company. 2009 - 2016 Patient Care for my grandmother 2007 - 2009 Student /Customer Service Support Welfare Reform Liaison Project Took business classes, Inventory, Stocked shelves, Answered multi-line telephone system, Checked customers in and out of warehouse 2004 - 2007 Dispatcher -Office Manager Daniel Keck Taxi Co. Inc. Answered multi-line telephone system, Dispatched local and long distance trips, Scheduled meetings, Typed confidential documents, Billing, Researched complaints 2002 - 2004 Front Desk Clerk Biltmore Greensboro Hotel Made Reservations, Greeted Guests, Checked In and Checked Out Guests, Answered 12-line telephone system, Scheduled wake-up calls, Obtained messages from missed telephone calls for guests and management, Set-up complimentary breakfast, Night Audit 1997 - 2002 Draft Associate/Customer Service Rep. Wendover Financial Services, Inc. Set mortgage payments up on ACH Draft program, Filed and maintained confidential ACH Draft forms, Communicated with banks and different servicing companies with various mortgages, Posted payments, Payment reversals, Researched payments and reversals Communicated with customers regarding escrow accounts (taxes and insurance), Principle balance, Principle and Interest on loans 1993 - 1997 Nursing Secretary/Medical Records Associate Elderlodge of Greensboro Took dictation, Filed confidential documents, ICD9 coding, Time clock maintenance, Communicated with doctors regarding signing and updating residents' medical record, Maintained residents' medical record, Answered 12-line telephone system, Typed confidential documents/letters
