Description
Accomplishments Led a successful acquisition and the subsequent financial system integration in under 90 days. Reduced the incidence of IT issues by 75% globally by leading a testing initiative improvement program. Took over L2C project which was late to market and $2million over budget, and successfully launched in just 3 months. Directed multiple projects, each with more than 100 users. Improved customer satisfaction ratings by 30% by implementing a new user-friendly interface.
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