High-level and direct supervision of all state claims personal lines underwriting client service and support functions Direct supervision of all state claims and support functions including line and line management supervision Responsibilities: * Supervision of all multi-line claim districts * Year-end reserve adequacy file supervision Referrals * Minnesota Department of Commerce complaint responses * State claims budget and goal-setting processes * Personnel complement back-fill and termination * Provide adjuster guidance through daily workflow supervision * Review of files for reserve adequacy * Open claim file audits * Staff performance reviews * Management of litigated and reinsurance files. Accomplishments: * Redesigned the medical bill and utilization review process in Minnesota through vendor outsourcing and, ultimately, realizing a 26% net savings on contract auto medical expenses paid in Minnesota. * Attendance at over 350 ADRs for all complex injury claims including but not limited to under-insured motorist bodily injury fatality severe scarring and closed head cases in the 16-county district. Complex-level multi-line field adjusting duties including personal contact coverage verification liability investigations damage assessments reserve adequacy and settlement negotiations. Responsible for acceptance duties including personal contact, coverage verification, liability investigations, damage assessments, reserve adequacy and settlement negotiations. rejection or modification of new and renewal commercial business submitted by independent agents in a four-state area. * Specialized in quotes for municipality accounts (all lines) petroleum dealers' associations and churches. Responsible for acceptance rejection or modification of new and renewal personal and commercial business submitted by independent agents in statewide.

Highlights:

• Claims Adjuster
• Management
• Defense
• Medical
• Outsourcing
• Reinsurance
• Underwriter
• Assessments