IT Management and Operations executive with 20 years experience in Professional Services. • Specialties include business planning, project management, process improvement, interactive marketing, professional services, and client relationship management. Expertise in leadership, financial management, team building, and as a change agent • A leader. Inspires others to do their best by focusing on team building and team leadership. Recruits the top candidates and provides strong mentorship including weekly one-on-ones with all direct reports and weekly department meetings • Deep web agency experience across both B2B and B2C. MBA, PMP, technology leader • Understands and practices full SDLC methodology, everything from gathering business requirements and designing databases, to developing, testing and deploying multi-tiered transactional-based technology solutions. Experienced with most development technologies including Java, OOD/OOP, C, XML, Visual Basic, SQL Server, Oracle, Informix, Interwoven, Vignette, UNIX, and .NET • Experienced at managing large-scale ($10MM+) projects • Strong PMO background - ran project offices at Tribal DDB and Agency.com. Established multiple PMOs for various clients (DIRECTV, GMAC Commercial Mortgage, Kmart). Worked at Merck Medco in their PMO managing their project portfolio. • Deep financial services experience throughout career spanning multiple accounts: AT&T billing systems, eTrade Financial Services, GMAC Commercial Mortgage, MasterCard International, Mellon Bank, Sovereign Bank, and SunTrust Bank • Expert in tools including Microsoft Office, Microsoft Project, and Visio

Highlights:

• COO
• Program Manager
• Chief Operating Officer
• Vice President
• Director
• Project Director