Description
Decisive project manager with 17 years of progressive experience managing multifaceted telecom, finance and customer experience projects. Effective in leading cross-functional teams across the globe to develop strategies and drive solutions focused on increasing revenue and accelerating efficiency while promoting a first-class customer experience. Expertise in all aspects of the project lifecycle utilizing waterfall and Agile methodologies. Adept communicator tailoring concise and impactful project statuses to varying user communities and executive leadership.
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