Description
Qualifications Results-driven business management professional well versed as a strategic thinker with dynamic communication, analytical, & critical thinking skills. An accomplished leader with proven record of building successful teams in any economic environment, instrumental in turning around underperforming business units in multiple market segments. Career Summary SODEXO NORAM, Gaithersburg, MD 10/13 - Present District Manager II NORAM Health Care 1/15 - Present * Direct Dietary Operations of 61 ManorCare Skilled Nursing and Rehab facilities (SNF). Full P&L responsibilities, forecasting, and budgeting. Led reorganization of District to include recruitment and alignment of 6 Area General Managers, 3 Member - Quality Assurance Team, Purchasing and Menu Development Team. * The reorganization delivered improved metrics in all operational areas to include financial and regulatory compliance (Federal, State and Local) survey results. * Worked diligently with client to develop resident centered programs to enhance resident experience and overall satisfaction. * Partner with client to address problematic areas on campuses outside the scope of written contract in order to ensure long-term success of facility. Senior Manager Technical Support NORAM Health Care 10/13 - 1/15