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Stephanie L

Help Desk Specialist

Occupation:

Help Desk Specialist

Education Level:

Associate

Will Relocate:

YES

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Summary of Qualifications * Experience with network administration, network security, desktop support and troubleshooting * Knowledge and understanding of network infrastructure and design with the ability to recognize the key elements of IT methodologies and processes their direct impact on achieving business objectives. * Familiar with the Open Systems Interconnection (OSI) model and setting up entire virtual networks * Familiar with securing an IP network with NAT and segmenting it using VLAN's and VoIP technologies * Knowledge of IEEE standards and encryption methods and how they apply to Active Directory and Group Policy. * Experience with operating system upgrades and configurations Technical Programming: C, C++, C#.net, Java, JavaScript, Visual Basic, HTML, Visual Studio, Object Oriented (OOP) take them to hospital for internet Setup Wireless Access Points Setup cradle points Troubleshoot if the staff or students have problems with computers Computer Repair In-home Computer Repair for check assist them in getting out of the bed etc. Provided installation configuration and troubleshooting of computers. * Build computers from scratch including all hardware and software

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