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Jim H

Operations Manager

Occupation:

Operations Manager

Education Level:

Bachelor

Will Relocate:

YES

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To obtain a challenging position in Project Management or Logistics Management where I can make a significant contribution to my employer's strategic goals and objectives. Dynamic accomplished professional who offers a solid background of progressively responsible leadership to optimize results as a manager in distribution. Outstanding communications, negotiation, and interpersonal skills that result in productive internal and external relationships at all levels. Effective motivational leader who develops cohesive teams that fosters collaborative efforts toward goals. GP Supply 2015 to 2016 Plumbing Supply Chain. Operations Manager * Responsible for the operations of the company's distribution locations. * Manage the equipment for the company. * Capture data daily maintain content and format weekly for review and trends. * Ensure current and accurate inventory control for each locations. * Reviewing present process and work flows for possible improvements. * Manage the P&L's. * Oversee job assignments and assign specific activities by employee name. * Establish operating procedures. * Ensure that all employees adhere to company safety procedures. West Logistics 2013 to 2015 3PL provider of public and dedicated warehouses. Project Manager * Plan and schedule all warehouse services, including receiving, storing, handling, shipping, return/damaged goods, maintenance, and administrative activities to ensure customer requirements are met. * Capture data daily maintain content and format weekly. * Ensure current and accurate inventory control for each customer account. * Ensure that customer orders are picked and shipped efficiently, accurately, and within deadline. * Develop and implement effective receiving operation that delivers accurate put-away and inventory accuracy within cost constraints. * Oversee job assignments and assign specific activities by employee name. * Direct warehouse personnel to achieve prescribed objectives. * Develop and maintain productive work team by creating programs for hiring, training, and professional development. * Create programs to coach, discipline, and reward employees. * Maintain appropriate performance evaluation system recommend promotions, wage increases, and terminations. * Ensure accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding warehouse operations. PBM Graphics 2009 to 2013 One of the largest printing companies in the country. A division of Consolidated Graphics. Regional Fulfillment Manager * Directs the daily activities of the facility and its staff. * Maintains proper utilization of space, equipment, and manpower. * Serve as company project manager for all new fulfillment business. * Maintain operational procedures. * Maintain a 99% fill rate, KPI's, and SOP's. * Assist IT with enhancements to the WMS system. * Manage the customer relations and call center. * Maintained a 99 percent shipping efficiency. * Manage the handwork departments for kitting. Hagemeyer, NA 1997 - 2008 $6 billion global distributor of industrial, electrical, and safety products for Fortune 1000 manufacturers and major construction firms. Project Manager * Customers - Cummins Engine, DuPont, Honeywell, Howmet/Alcoa, General Motors, Thomas Bus, Caterpillar, Cabo Yatches, Smith and Nephew, and Global Aeronautical/Boeing. * Held the following positions-Implementation Leader, Site Manager, Implementation Team Trainer, and Implementation Coordinator at various key customer sites. * Handled the inventory aspect of the counting to verify the buy - back portion of the contract. * Wrote operation procedures. * Trained new employees. * Installed bar coding systems (RF Basic). * Account management for the onsite customer. * Hire personnel needed for each new site * Train employees according to Standard Operating Procedures and Training Instructions * Overall responsibility for the implementation and monitoring of all Standard Operating Procedures * Interact with customers as needed for operational issues, reporting, measurements, and when leading an implementation * Coordinate customer catalog set up and its integrity * Participate on team for new customer and or location start-ups * Assist with customer specifics and Standard Operating Procedures as it pertains to the designated customer and servicing site

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