SUMMARY Experienced manager who has built and managed top performing teams spanning multiple states and Canadian provinces. Familiar with Project Management, Change Management and Vendor Management. Assumed responsibility for poor performing teams and projects creating success through the implementation of changes such as development and documentation of MOPS, employee evaluation, employee development, and leadership or management methodologies.

Highlights:

• Vendor Management
• Management
• Root Cause Analysis
• Services
• Complaints
• Inventory
• MDU
• Quality Assurance
• Quality Control
• Change Management
• Telecommunications
• Utility
• OSP
• Field Service