Critical thinker who addresses customer support issues quickly and efficiently also ability to work independently in a fast paced environment. Effectively identifies problems using advanced troubleshooting skills. With over four years in technical and customer support roles haven increased the department's efficiency more than 50% in the past two years. Ability to contribute to a positive work environment. Fluent in Spanish.

Highlights:

• Management
• Software
• Active Directory
• Configure
• HP
• Microsoft Active Directory
• Dell
• Powershell