SUMMARY A results-oriented and dynamic senior marketing operations manager with extensive experience in project/campaign development, digital content, financial planning, technology oversight, ad sales, P&L, business processes, change management, team delegation, system integration/conversion, streamlining, and implementations. Established capabilities in driving business efficiency and profitability as well as continuous process improvement and revenue growth. A technically oriented and driven producer who innovates marketing technology, tools, and operations in support of a company's short- and long-term objectives. KEY ACCOMPLISHMENTS * Oversaw P&L of over $120,000,000, with expertise in managing marketing operations' end-to-end processes. * Served as expert in understanding business drivers, identifying metrics to measure and develop tools that position organizations to meet changing paradigms of business in global marketplace. * Developed marketing technology architecture roadmaps, with objective of streamlining processes and systems. * Built highly effective marketing operations, financial reporting, and technical teams, promoting staff to higher levels of responsibility and implementing initiatives to improve business results. * Led change management in assessing, developing, and implementing business process improvement initiatives.

Highlights:

• Process Improvement
• Management
• Project Management
• Business Analysis
• Product Management
• Audit
• Billing
• Computer Aided Software Engineering
• Process Improvement
• Management
• Project Management
• Teradata
• Teradata (NCR Data Warehouseing product)
• Business Analysis
• Product Management
• Audit