Description
An accomplished results-driven retail professional with over 15 years of retail management experience. Expertise in Operations Management People Development and Consultative Sales. Proven ability to uncover customers' needs and provide compatible solutions. Exceptional communicator with demonstrated success building relationships. Self-starter with entrepreneurial spirit who excels independently and in a team environment. Qualifications Customer Service Negotiation, Business Strategic Planning, Team Building and Training, Account Management and Team Management, Relationship Development. Party City- Executive Assistant Manager/Store Manager (Halloween City) Atlanta, Georgia 2013 - Present Selected to run highest grossing Halloween City store in Atlanta market 2015. Leadership role responsible for managing the daily operations of $6 million store. Direct impact on store operations and customer experience. * Increased sales 3.5% over previous year * Reduced inventory shortage by .2 points from 3.4% to 3.2% * Ran 15% increase during peak season largest percent increase this year over last year for Metro Atlanta stores * Enhanced customer experience by training and replacing sales resources as necessary * Manage the day-to-day operations of the replenishment process of the store. * One of the highest in productive team in the market delivered a green backroom standard * Hired and trained staff of 50 employees and increased productivity by addressing problem performers * Oversee inventory control of products with high location accuracy of merchandise being accounted for * Manage control of returns, damages, overstock, etc. * Special Project manager store remodel/inventory prep captain and completed remodel one week ahead of schedule
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