Description
SUMMARY OF QUALIFICATIONS Leadership * Successfully lead shared services team and external/ cross functional teams for business and social mission obligations Innovative Change Agent * Selected as a key management contributor on behalf of Marketing to assist with migration platform readiness for PA and NJ client portfolios during peak open enrollment * Participant in inaugural Philadelphia University Innovative Fellowship program Effective Communicator/Negotiator * 20+ years of sustained rapport with primary internal customers Senior Leadership, Sales, Underwriting, Product Management, Enrollment, and Billing while maintaining steadfast support in the broker community Project & Vendor Management * Consistently facilitating, creating and participating in new initiatives to ensure business needs/demands are addressed and executed in a timely manner by all key stake holders Financial * Demonstrated history of being a fiscally sound leader that ensures budget durability Analytical * Strategically poised to triage impact to customers, business, and processes while developing a resolution TECHNICAL COMPETENCIES Microsoft Office, Audit tracking System, Marketing and Underwriting specific applications, People Soft, Navinet, Invision, Clarity, Health Care Reform platform suite - Marketing Specific and a host of other applications
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