Please let me introduce myself. Until December 2015, I performed as the Store Systems Manager, Retail, with the Friends of the National Zoo (FONZ) in Washington, DC. In this position, I gained over twenty seven years extensive and diversified experience in the complete operations management and customer service industries.
I have a professional attention to detail reinforced by ability to organize, direct, and influence others. I am a quick study, enthusiastic and positive, able to anticipate individual needs and bring a professional touch to personal interactions and projects. I work effectively with peers, subordinates, and key management personnel. I have excellent communication and problem-solving skills and the ability to coach cross-functional teams through influence and motivational management.
In the interest of speaking with you further, I can be contacted as follows: 703.989.3450 (cell) or mabonj@comcast.net.
Highlights:
Lead non-traditional sales opportunities with the dual goals of increasing sales and raising the visibility of both the Zoo and FONZ within the community. Duties include: design, plan, and execute set-up of individual mall locations; development of an operational program to maintain consistency among in-park operations; oversight of the overall locationâ??s performance and reaction to ever-changing trends.
Member of the Smithsonian National Zooâ??s Marketing Team. With the creation and implementation of a new strategic plan, committee teams were formed to evaluate the current environment, identify areas of opportunities and threats, and develop a marketing plan to increase visitation at the Smithsonianâ??s National Zoo.
Actively involved in fundraising events including National ZooFari, the Rhino Walk, Menagerie Masquerade, Wildlife Arts Festival, and the Clouded Leopard Benefit. Solicit individuals and companies for donations and participation in activities. Solicit and coordinate media for participation in activities.
Lowered shrinkage in area of supervision. Increased sales to make the Reston location #1 of the 58 stores in region. Increased bottom-line profit by 20% over previous year.
Streamlined inventory management to achieve a 4.0 inventory turnover rate for the 1988 fiscal year.
Companies I like:
Not-for-Profit, retail management, systems management, multi-location responsibilities
Manager, Retail Operations, with extensive and diversified experience in business development, full inventory management responsibility, new retail opportunity launches, special event coordination, and marketing of fundraising efforts. Professional attention to detail reinforced by ability to organize, direct, and influence others. Quick study, enthusiastic and positive, able to anticipate individual needs and bring a professional touch to personal interactions and projects. Works effectively with peers, subordinates, and key management personnel. Excellent communication and problem-solving skills and the ability to coach cross-functional teams through influence and motivational management.
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