Qualifications Profile Results oriented, highly driven professional with cultivated IT experience dedicated to leveraging organizational goals in an entry level Network Systems Administration or Information Systems & Cyber Security role. * Peak System Operation: Demonstrated track record of streamlining system performance expeditiously identifying, troubleshooting and resolving all hardware/software issues. * Network Support: Spearhead productivity consistently ensuring optimized functionality. * Unmatched System Security: Ensure comprehensive protection strategically implementing high impact technical initiatives that preserve system integrity. * Key Strengths: Relentlessly dedicated to providing unmatched support achieving all customer goals. Excellent ability to multitask in fast paced environment collaborating with cross functional teams. Phenomenal customer service and interpersonal communication. Core Technologies: Proficient in Microsoft XP, Vista, Windows 7, 8, 8.1 and 10 Operating Systems MS Office 2003, 2007, 2010, 2013 (Word, Excel, Power Point, Project, Visio, Outlook) Microsoft Server 2003, 2008, 2012 Microsoft Exchange 2003, 2007, 2010 Microsoft SQL Server 2008 Active Directory, DHCP, DNS, and Mail Protocols (POP, IMAP, SMTP) IPv4 and IPv6 Mac OS X 10.4, 10.5, 10.6, 10.7, 10.8, 10.9, 10.10

Highlights:

• Active Directory
• Apple Mac OS X
• Apple MacIntosh Operating System
• Customer Service
• Cyber
• Cyber Security
• DHCP (Dynamic Host Configuration Protocol)
• Domain Name System
• Active Directory
• Apple Mac OS X
• Apple MacIntosh Operating System
• Customer Service
• Cyber
• Cyber Security
• DHCP (Dynamic Host Configuration Protocol)
• Domain Name System