Description
Summary: A proven leader of IT startups, manufacturing and educational non-profits, offering expertise in defining technical strategies that support overall business objectives. Develops technical solutions for both internal and external clients. Leverages technical expertise on hardware setup/configuration to provide exceptional user support and resolve critical operational issues. Manages internal IT support team's development and oversees vendor selection for multiple client locations across Chicago. Professional Highlights: Business Development, Planning and Strategy * Created Executive Team to assess and formulate policies and procedures for the entire organization and serve as an advisory body to the Board of Trustees * Managed the design and implementation of multiple network infrastructures to increase productivity, decrease costs and streamline workflow * Established a data hosting division as a $350k annual revenue stream * Developed marketing plans and initiatives to launch premier online real estate platform to sell newly constructed homes Project Oversite * Successfully migrated support from site visits to remote access, reducing costs by 70% * Managed the development of ecommerce website, resulting in a 60% increase in private donations * Established centralized database, with dashboard, to track real-time status for seven separate program initiatives * Transitioned ASN cellular service to Verizon Government Program, reducing costs by 50%
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