Description
An experienced consultant and trainer with over 12 years of professional experience including over 10 years in the IT industry. Possess avid Customer Service experience. Demonstrated ability to partner with staff at all levels in all functions to improve efficiency and complete key initiatives. Combine a deep understanding of the technical aspects of software with the ability to communicate with the business and customers. Ability to utilize practical and pragmatic experience of "making it happen" with the skills and abilities to mentor and teach teams. Knowledge of Sonet systems and telecommunications standard testing of DSO DSI DS3 OC3 AND OC12 circuit. Outstanding communicator and natural leader with expertise in: Technical Competencies Include Cisco 15454
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