Description
PROFESSIONAL SUMMARY * Seasoned Program Manager with over 13 years of hands-on experience spanning critical client program, projects, PMO, product and team management. A diverse background in technical and managerial areas with experience in creating purpose, vision, strategies, portals, infrastructure solutions (cloud), continuous integration & delivery (CICD), IT Offshoring, Data centre technologies, acquisitions / Mergers, transition & transformation, software development, ecommerce, CMS (Capacity & Content) applications, revenue strategies for delivering business critical IT projects to global clients. * Principal point of contact for the executive steering committee reports and presentation. * Experience in managing onsite / offsite global IT Projects for a large organisations. Including developing and executing of hybrid (Agile/Waterfall) projects. * Project Management Office (PMO) - Worked closely with PM team and senior leadership to develop and implement the PMO, including the creation of the Project lifecycle, governance and artifacts to be utilized. * Well versed with Data Centre technologies (In-house and Cloud), have owned in-house and out sourced data centres. * Experienced in setup new automation self-service portal for server delivery through Agile - Devops. From initiation, due-diligence, business case, budgeting, planning, execution, testing, pilot run, live and handing over to support. * Passionate in delivering large business transformation programs * Experienced in setting new business development centres supporting 1500 people. * Suggested innovative ideas to improve productivity within Server Delivery & IT Transitions which lead to a savings of �2 million. * Expert in PMI, Agile SCRUM / Kanban, Lean, Six sigma (light) Methodologies. * Implementation of GOC (Global Operations Centre) for Infrastructure monitoring which reduced service tickets by over 40% * Designed migration methodologies to move legacy application data to Hadoop Ecosystems.
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