Summary Field Technician with an impressive blend of technical expertise and people skills. Committed to providing quality and consistent technical support. Troubleshooting proficiency Responsible and reliable Microsoft Office pronciency Mechanically-inclined Power and hand tool Familiarity with electrical systems - Management of remote employees - - Circuitiy and wiring Time management Preventative maintenance Diagnostic testing Test equipment operation Strong mechanical aptitude CNC controls DC drives - Computer diagnostics and repair - Accomplishments - Managed a efficient team of 12 Technicians over a 4 state region - Performed daily data collection and statistical analysis on equipment that resulted in sound recommendations that were adopted into Preventative Maintenance Scheduling and procedures - Assisted in training new service technicians and advanced training for established on site and field technicians. - Reduced technical escaiations to management as Tech in Charge for my region. Expenence November 199T Gunther International to Current Ngrwich, CT Tech in Charge Resolved customer complaints and concerns with strong verbal and negotiation sl

Highlights:

• CNC
• Collection
• Complaints
• Diagnostics
• Management
• Mcse
• Microsoft
• Microsoft Office