SUMMARY An accomplished Technology Leader with expertise in Global Operational Support, Monitoring Services, and Data Center Systems Engineering. Effective manager, leading high performing teams and working across functional business units to achieve strategic corporate objectives. * Successfully led the virtualizing, standardizing, and stabilizing of all critical data center monitoring infrastructure from formal Terremark and Verizon Enterprise Solutions acquisition. * Managed 15 domestic and international Data Centers with over 200 virtual servers and 500+ layer II networking devices. Systems include Electrical Power Management Systems (SCADA, SMS, ION), Building Management Systems (Andover, Siemens), Building Security Surveillance (Indigovision, C-Cure) and Access Controls (Andover, C-Cure) and Data Center Network Infrastructure (CISCO). * Implemented event integration, correlation and root cause analysis leveraging a custom Service Delivery Platform with embedded CMDB, automated ticketing, escalation paths, and knowledgebase articles. * Fluent in English and Spanish

Highlights:

• Documentation
• Infrastructure
• Management
• Monitoring
• Services
• System engineering
• C Programming Language
• Cisco