Description
SUMMARY * Over 8 years of experience in Technical Support role with a broad understanding of computer hardware and software, including installation, configuration, management, troubleshooting, support and administration. * Installing and administering Server 2000, 2003 and 2008, including Standard, Advanced and Enterprise editions. * Racked new server / SAN hardware including stacking, wiring, cable managing and labeling machines, configure RAID sets for SAN or server disk arrays. * Backup and server re-build services using Symantec Backup Exec and Iseries system, Q/C (verify) the installation integrity prior to release of systems to business units. * Attributes: Discipline, ability to follow directions and execute orders, ability to work as a team member and work well under stress. HP Enterprise Insight Global Project 10/2015 - 2/2016 Network/Midrange Hardware support Eng. * Assist with technology installation which includes setting up cabinets racking equipment and cabling devices. * Assist with building Windows-based operating systems and device configurations. * Provide onsite support for device troubleshooting to include power cycles/reboots cable testing/replacement and media handling support.
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