CAREER SUMMARY Personable, accomplished, and results-oriented professional with over 19 years of management experience across the food and beverage sector. Leverages outstanding interpersonal skills to build strong relationships both internally and externally that support long-term business objectives. Strategic thinker with a proven ability to develop high- performing teams, efficiently manage operating budgets, and capitalize on new business opportunities to increase revenue. Consistently exceeds all sales targets and quotas in highly competitive markets. Areas of Expertise Operations Management * Strategic / Tactical Planning * Customer Experience Management P&L Management * Team Leadership * Cost Reduction * Budget Administration * Client Relations Staff Development * Market / Trend Analysis * Territory Expansion * Sales Maximization * Purchasing Marketing / Promotions * Customer Engagement * Business Development * Negotiating * Customer Service * Succeeded in increasing bottom-line sales by 65% and check average by 30% during tenure. * Significantly improved the morale and efficiency over 50 union front-of-house staff. Played a key role in the restaurant receiving multiple accolades and awards including o Trip Advisor Certificate of Excellence (2014 2015)

Highlights:

• Inventory
• Inventory Control
• Cost Control
• Planning
• Training
• Management
• Layout
• Product Development