Description
Career Summary * Over 10 years of experience in IT Project Management and management of IT resources. * Provided IT consultation and improved operations by analyzing the current software and hardware setup. * Used LAN knowledge to increase productivity and reduce repetition. * Remediated network connectivity issues and downtime, increasing productivity by migrating to DHCP. * Built new backup system, improving performance from 3 days to an 8 hour backup strategy. * Promoted 3 times within 1 year for outstanding performance within the company. * Project manager for the migration of 500 users from a Novell Operating System to a Microsoft Platform. * Installed inventory Point-Of-Sales systems in England increasing inventory accuracy and reducing losses. * Achieved the highest call turnaround on a consistent basis, providing exceptional customer service. * Managed numerous cost saving projects varying from reduction in shipping issues to increased productivity. * Pioneered, managed, designed and engineered a real-time dashboard for mobile devices. * Assembled SME in production areas to enable the departments to be self sufficient. * Achieved a 4 year B.Sc. in Computer Studies degree in 3 years focusing on business analysis. * As a Business Analyst with a networking background I can understand customer requirements and covert them into a IT solution. * Achieved overhead reduction costs by recommending a IT methodologies to improve production. * Used the Agile methodology to enhance and improve productivity
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