Description
Accomplishments Operations Management: Managed $18MM operating and $13.5MM capital budgets. Implemented an asset management program that recycled end-of-life/support network and systems hardware into new purchase/acquisition discounts thus saving the company $3.2 million dollars in 3 years. Drove operating costs down 10% annually, while supporting 20% revenue growth through: insourcing managed services labor, replacement of legacy storage and network equipment and bill rate renegotiations. Deployed new datacenters in India and Indonesia, while consolidating services and closing datacenters in Toronto, Atlanta, Bellevue, Phoenix and Boston. Accountable - Cell: 2066059191 - hawthornehi@aol.com for managing the tasks and work requirements for 25 Network Engineers. * Handled all aspects of management including daily scheduling of duties escalations facilitating outage triage efforts and employee performance reviews. * Managed operational budget and forecast for the department. * Managed employee certified training program and facilitated final exams for enhanced level placement. Handled daily scheduling and work assignments for 24 Network Engineers. * Provided a point of escalation as well as mentoring and training engineers. * Led outage bridges while resolving network related issues. * Provided in-house training via white board sessions to better prepare and educate fellow engineers. Accountable for remote troubleshooting/ problem resolution for all switches and cell sites associated with Ericsson
Accomplishments
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