Skills Summary Case Management Referrals Dispute Resolution Placement Negotiations Report Preparation Customer Service Interviews/Assessments Community Relations Client Advocacy Computer Savvy Supportive Counseling Records Maintenance Interagency Collaboration Accomplishments: Microsoft Office and Outlook Express Proficiency. Featured twice in Honolulu Star-Advertiser focusing on role as Mental Health Specialist. Hand Selected to attend Hostage Negotiation Training, GPSTC, Forsyth, GA. Seven years employment at Family & Children Services as Intake Case Worker. Two years experience as Conflict Resolution Mgr in Restaurant Business.

Highlights:

• Social Services
• Supportive Counseling
• Crisis Intervention
• Dispute Resolution
• Assessments
• Discharge Planning
• Northwest Georgia
• Microsoft Outlook
• Microsoft Outlook Express
• Training