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James M

Quality System Manager

Occupation:

Electrical & Electronic Equipment Assembler

Location:

Ashland, MA

Education Level:

Master

Will Relocate:

No

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Experienced Quality Assurance Engineer with 10 years of experience in quality related areas, including QA, QC, compliance audits, program management and process development in the electronics industry. Skilled at working with and facilitating cross functional teams, including sales departments. Excellent negotiation, teaching and people management skills. A responsible, independent, fast learner who is a results oriented team leader, with an unflappable, open-minded and supportive manner. American Society for Quality (ASQ) member and a Certified International Standard Organization (ISO) Quality Auditor with a Master of Science degree in Quality Systems Management.

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COMPANY POSITION HELD DATES WORKED

DecisionOne (Confidential) 10/1988 - 5/2007
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SCHOOL MAJOR YEAR DEGREE

National Qraduate School Quality System Management 2001 Master Degree
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Highlights:

Accomplishments include: ? Implemented (ISO) 9001-2000 certification and design of a web-based document control solution. ? Provided ISO implementation and quality systems management support for parent company logistics/depot repair centers throughout the United states ? Evaluated and implemented process improvements to bring profit margins in line with the corporate requirements at various locations throughout the United States. ? Worked with corporate sales and legal departments, and other facilities, in contractual negotiations and statements of work. ? Presented the corporation to prospective customers from the Quality/Customer Satisfaction perspective, representing the senior executive staff. ? Trained local management to empower them to work as a team, and to manage both personnel and their areas of responsibility more effectively. ? Implemented Project/Process Management for new customer product repair lines. ? Implemented Project Management for successful facilities consolidation projects

Companies I like:

SICK, Sun Microsystems, Invensys, Enterasys, Nuvera

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•Quality Assurance •Six Sigma •Equipment Calibration •Continuous Improvement •ISO9001, ISO14001 •In-circuit component testing •Internal/External Audits •Supplier selection/certification •Failure Analysis •Team Leadership •Regulatory Certifications •Process Validation •Project Management •Failure Mode Effects Analysis •Document Management •Quality and Safety Training •Product Reliability Testing •Quality System Management
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