Summary Demonstrated achiever with exceptional knowledge of Medicaid regulations and eligibility, Enrollment/Disenrollment's, and Medicaid Recertification processing. Strong customer service background combined with knowledge of required documentation needed to process and recertify applications, including lookbacks * Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. * Extensive computer training, including knowledge of using appropriate systems used for HRA for member enrollment and Medicaid processing and tracking. Enthusiastic and experienced in ensuring that invoice payments are billed to Medicaid and completed accurately & timely to adhere to governmental guidelines. * Promoted to Senior 3rd Party Credit Collection Coordinator VNS Choice Healthcare.

Highlights:

• Referrals
• Training
• Applications
• Billing
• Customer Service
• Documentation
• Human Resources
• Management