Summary of Accomplishments: * Led branch reorganization to repair struggling operations across costs, margins, revenue, customer satisfaction and on-time shipping: audited all operations, implemented new accountability standards and launched improved internal controls and operational plans, which was instrumental in bringing branch from "red" performance in key metrics to meeting and/or exceeding all goals within 12 months. * Increased branch revenue performance by 3-5% year over year in a struggling economy, while substantially increasing profit delivery through cost controls, on-hand inventory reductions and improved distribution and routing efficiencies. * Performed sales and client relations management for both distribution/wholesale business and professional service/landscape division, while managing all branch operations. * Project manager to transition all operations and inventory to a new facility established refined operational workflow and processes to manage increased volume in a consolidated facility. * Professional Experience, Continued on Second Page * Daniella M. Sprindys Page Two CCM MARKETING/LANDSCAPE DEPOT, Lombard, Illinois Regional distributor of landscape supplies and materials targeting retail, wholesalers and landscaping customers. Sales Manager/Buyer 2001 to 2010 Trained, managed, coached and developed a small team of sales and operational personnel for a $1.2 million branch. Directly managed outside sales, project bidding and client services, as well as sales floor operations, procurement, pricing and marketing. Managed a full sales and project life cycle, including gathering project specifications and developing estimates and bids and planning/coordinating product delivery. Sourced and secured new vendors negotiated contracts, including pricing, supply chain, incentives and conditions of sale. Summary of Accomplishments: * Increased profit delivery on Unilock brand from $445,998 in 2001 to $876,449 in 2007. * Developed advertising and marketing programs, including direct mail and online presence. * Cultivated, negotiated and closed several large-scale projects, including a $40,000 project for St. Xavier University. * Improved standardization and branch stability including maintaining 100% retention for staff, implementing standardized inventory management, safety and reporting processes and developing new training and staff engagement programs. LECHTERS HOUSEWARES, Lombard, Illinois Store Manager 1997 to 2001 Direct P&L, customer satisfaction and compliance responsibility for a $7.5 million specialty retailer. Recruited, hired, trained, coached, developed, evaluated and managed a core leadership team of four, as well as up to 15 sales associates. Oversight for staff and customer relations, business development, promotions, signage and operational/workflow improvements managed store budgets, sales forecasts and metric analyses. Developed employee relations programs. Summary of Accomplishments: * Increased store sales volume from less than $5 million to more than $7.5 million within two years. * Improved profit performance from less than $800,000 to consistently exceeding $1.4 million. * Reduced turnover from 130% to 40% in one year developed several hourly associates to team leaders and managers. * Improved customer satisfaction scores from 70% to more than 90% consistently. * Drove store level HR strategy, organizational design, employee engagement, change management/communications, performance management, succession planning, compliance, talent management and manager development/coaching. * Managed sister store in St. Charles for more than six months concurrently. Traveled to other company stores to orchestrate investigations, conduct training seminars and improve staff/leadership engagement. * Launched process, cost controls and efficiency initiatives targeting standardization, risk mitigation and cost savings. Summary of Accomplishments: * Managed all community and industry relations, as well as marketing and trade show management led store's representation at annual trade shows. * Built and leveraged an extensive network of chefs to demonstrate company's products to customers. * Designed and implemented labor relations, business development, promotions and workflow improvements to direct a successful, rapid store turnaround, including substantially reducing operating and labor costs. * Directed recruiting, hiring, training and staff development built a strong operational and leadership team. Established and cultivated a development culture employed development model and held leaders accountable to provide meaningful recognition established foundation for a culture of engagement.

Highlights:

• Advertising
• Inventory
• Inventory management
• Management
• Pricing
• Procurement
• Retention
• Sales