STRATEGIC OPERATIONS LEADER with expertise spanning customer care, sales operations, and business transformation. Expert in optimizing and building scalable repeatable processes, metrics, and results. Seasoned leader well versed in developing, and coaching employees. Specializes in strategic planning, operations management, business process optimization, creating revenue growth. Proven track record of managing fast-paced global operations to enable operational excellence.

Highlights:

• Customer care
• sales operations
• process improvement
• HR strategy
• business operations
• lean six sigma
• strategy and operations
• change management