Description
Technical support professional with over 15+-years of experience and demonstrated skill in the troubleshooting and resolution of technical issues in high-pressure, mission-critical, and deadline-driven environments. Applies strong leadership, managerial, analytical, and problem-solving skills to provide diagnostics and technical knowledge to projects, field personnel, and the resolution of customer technical issues. Demonstrated skill and a reputation for promoting customer service and quality. A solid knowledge of management information systems, broadband circuits, RAN, and wireless/wireline technology.
Accomplishments
Highlights:
Keywords
