 DeVry University graduate offering a strong academic background in IT combined with 7 years of experience as an IT Specialist.  Consistently recognized for utilizing technical troubleshooting skills and strategies rapidly and cost-effectively to resolve challenging technical issues.  Quick to learn and master new technology; equally adaptive in both team environment and self-managed environments; and proficient in Windows computer systems, Intermediate with languages, tools and testing methodologies.  Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.  Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.  Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Highlights:

• Windows 7
• Server 2008
• C
• Citrix
• Mac OS
• Troubleshooting
• Active Directory
• PowerShell