Results-driven and customer service oriented professional offering nine years of customer service experience in retail management and information technology management. Strategic planner with proven abilities in managing projects, maximizing productivity, creating and improving operating procedures, team building techniques, and enhancing the efficiency and effectiveness of support services. Demonstrated cost control through waste reduction, manpower management, and cost benefit determination of all available resources.

Highlights:

• Procurement
• Conflict Management
• Microsoft Office
• Team Building
• Human Resource Activities
• Effective Communication
• Adaptability